Leafythreads under the ownership of Growshift Labs Private Limited (“we,” “our,” “us”) value our users' (“you,” “your”) shopping experience and strive to offer flexible cancellation options. Orders can be canceled within a specific timeframe before processing begins. Once an order moves to fulfillment, cancellation may no longer be possible. We recommend reviewing your selections carefully before confirming the purchase. If a cancellation request is successful, refunds (if applicable) will follow the designated refund process.

When Can You Cancel?

• Cancellation is possible only before the order enters processing.
• Once an order is in preparation, it may no longer be modified.
• Refunds for canceled orders will follow our standard refund process.
• Discounted or promotional items may have specific cancellation restrictions.
• Contact customer support for assistance with urgent cancellation requests.

How to Request a Cancellation

Submitting a cancellation request is simple and can be done through your account dashboard. If the cancellation option is unavailable, it means the order is already in process. For immediate assistance, you may reach out to our support team for further guidance. Processing times may vary depending on the payment method used for the transaction. We recommend checking our cancellation policy before making a purchase to ensure clarity on eligibility.

Refund Process After Cancellation

If an order qualifies for cancellation, the refund will be processed according to the original payment method. Processing times for refunds may vary, depending on financial institutions and payment providers. Refunds for eligible cancellations will exclude any applied discounts or promotional offers. Store credits or alternative refund methods may be offered where applicable. We are committed to ensuring a smooth refund process while maintaining transparency.

Exceptions to Cancellations

• Some limited-edition or custom-made products may not be eligible for cancellation.
• Orders placed using gift cards or promotional codes may have specific terms.
• Once an item is prepared, cancellation requests may not be accepted.
• Multiple cancellation requests from the same account may be reviewed.
• Our team reserves the right to decline cancellation if it does not meet policy guidelines.

Updates to Our Cancellation Policy

We may revise our cancellation policy periodically to improve customer experience. Any changes will be reflected on this page, ensuring transparency for all shoppers. If any significant updates are made, we encourage users to review the latest terms before making a purchase. Our goal is to maintain a fair balance between flexibility and operational efficiency. Keeping our policies updated ensures clarity and consistency in the cancellation process.